SERVICE
Service Philosophy
For years, we’ve consistently chosen not to engage in engineering projects—because focusing allows us to excel. We specialize exclusively in MBR and ultrafiltration membrane products, along with expert technical support for membrane applications. Our services are tailored exclusively for engineering firms and component distributors who don’t sell directly to end customers; we do not provide products or technical support directly to your clients.
We have fully shared our maturely developed membrane application technologies—specifically tailored to various industries—with you. This allows you to avoid unnecessary experimental costs, shorten testing timelines, and significantly boost your chances of experimental success.
Yantai Jinhong Filtration Membrane Technology Co., Ltd. recommends products that have been proven in practice. If you need similar project case studies and operational data, we’ll be happy to share them with you.
Yantai Jinhong Filtration Membrane Technology Co., Ltd. offers free pilot testing in your newly developed application areas, along with experimental process parameters, operational data, and detailed run reports—ready to share with you!
Pre-sales Service
Providing comprehensive and effective technical support. Based on your specific needs, we can offer solutions tailored to your project:
01
Project design document, process flow diagram, UF/MBR system configuration list, and various construction dimension drawings
02
Small-scale membrane module testing, small-scale or pilot-scale main unit
03
Project design document, process flow diagram, UF/MBR system configuration list, and various construction dimension drawings
04
Engineering Case Reference Analysis
05
Assisting you with technical exchanges and public relations efforts—whether with Party A or government agencies.
Product quality
If you’re not satisfied with the product’s appearance upon receipt, we offer a full refund or exchange. Additionally, if any quality issues arise with the product itself within one year, we’ll gladly provide a refund or exchange.
Applied Technology
From the moment you place your order until the project passes acceptance testing, we provide unwavering technical support for the UF/MBR section—covering everything from membrane selection and software control system design to membrane module hardware configuration and on-site commissioning and installation.
After-sales service
A three-in-one zero-risk after-sales service that gives you extra peace of mind after your purchase.
Within one year, if the water quality fails to meet standards or the water output falls short of design specifications despite our assistance in completing the design, we offer a full refund or replacement.
Your customers’ satisfaction is our service standard—supported by a fast after-sales feedback system and highly trained service engineers who are ready to assist you 24 hours a day.
We’ll do exactly what it takes to keep your customers satisfied.
Regular follow-up systems and a customer management platform ensure you can confidently collaborate with us over the long term.
Meeting your personalized needs, we offer you a win-win collaboration model that always delivers mutual benefits.
Regular collaboration with engineering companies: We provide product and technical support tailored to each individual project.
Strategic Alliance Collaboration Model: The engineering company establishes a strategic partnership with us, forming a comprehensive alliance that spans across technology, products, applications, markets, sales, pricing, and more.
Dealer partnership model: Exclusive, monopoly-style regional general distribution.
Custom product collaboration model: Manufacturing non-standard products in certain batch quantities, including variations in size, structure, precision, materials, and colors.
OEM Collaboration Model: White-Label Production
As per your needs, please contact the Yantai Jinhong Filter Membrane Marketing Center for any of our collaboration models. If you have a new partnership approach in mind, Yantai Jinhong Filter Membrane Technology Co., Ltd. looks forward to achieving mutual success with you.
Yantai Jinhong Filtration Membrane Technology Co., Ltd. continuously refines and shares new application cases, helping you expand your order portfolio, tap into innovative applications, secure fresh orders, and unlock new profits!