SERVICE SUPPORT

Service Support

Product Advantage One

◉ Technical Advantages---

We've been focusing on the production and R&D of PVDF MBR membranes for 8 years. From municipal wastewater to industrial effluents like slaughterhouse waste, aquaculture runoff, food processing wastewater, chemical industry effluents, medical waste, and even laundry wastewater— we have established, proven engineering cases along with comprehensive operational data for each.

Product Advantage No. 2

◉ Lifespan---

Ultrafiltration membranes last 3–5 years; MBR membranes for domestic wastewater exceed 60 months; slaughterhouse, food processing, and medical wastewater systems last over 36 months; while aquaculture and chemical industry applications range from 24 to 30 months. These are real-world operational results, with effluent water quality consistently meeting national standards.

Product Advantage Three

◉ 24-hour service—

Professional on-site installation guidance, comprehensive membrane system commissioning support (including rapid resolution of common issues encountered during membrane process debugging), and 24-hour technical service consultation.

Product Advantage Four

◉ Shipping Guarantee---

Regular models maintain a consistent stock of 10 million units year-round, with shipments delivered on a rolling basis. Domestically, deliveries are made virtually every day, handled by four major logistics companies: Tiandi Huayu, Deppon, Aneng, and Shentong.

Product Advantage Five

◉ Free solution provision---

For customers of our environmental protection platform, we provide free access to experimental data from various types of wastewater, helping you tackle challenging issues that arise during membrane applications and ensuring consistent effluent quality that meets regulatory standards.

Product Advantage Six

◉ Quality Assurance---

Having been officially sold in the domestic market for 8 years, not a single customer has lodged a complaint regarding quality issues, not a single one has raised concerns about payment collection, and not a single customer has failed to recover their payments due to problems with the products I provided.

Product Advantage Seven

◉ Share Case Studies —

Each year, we organize a visit and inspection of project sites for high-quality buyers, share classic case studies, and enhance the membrane technology expertise of engineering companies.

Product Advantage Eight

◉ On-site Q&A---

We organize a technical exchange meeting once a year to provide on-site answers to questions and concerns raised by engineering companies regarding membrane technology.

Product Advantage Nine

◉ Project Collaboration---

Since we don’t engage in engineering, we can share high-quality end-customer buyers with everyone, fostering mutual success.